We are proud to employ some of the greatest talent in our industry. Our team are not only experienced in their area of expertise, they’re also hugely passionate about it. With a shared love of hospitality, our team have worked in independent hotels, hospitality groups, specialist agencies and have both UK and global experience within the industry.
We live, breathe and understand hospitality as passionately as you.
The Journey way
Passionate about hotels
We live, breathe and understand hospitality as passionately as you. We are the hotel marketing agency.
Our role is to help you attract more guests, secure more direct bookings, and generate more revenue for your hotel.
Employing only the very best talent, the Journey team is made up of experts in strategy, design, search, development, marketing and pr – all of whom specialise in the hotel and hospitality industry and can identify with the challenges your hotel or resort faces.
We provide a wealth of useful marketing advice specific to running a successful hotel brand to make sure you benefit from:
- Improved guest loyalty
- A boost to your brand equity
- Lower reliance on OTAs and other third party booking channels
- A greater volume of direct bookings
- Increased conversion rates
- A clear return on your investment
Our approach is to win and retain clients as partners for the long term, rather than collaborating on a project by project basis. We pride ourselves on being open, honest and knowledgeable – and we’ll do everything we can to ensure a positive and profitable partnership with every hotel we work with.
Naima Hidalgo Munoz
Constantly pushing forward
We are accredited by Google and TripAdvisor, are partners of the Hotel Marketing Association, and an agency partner of Conde Nast Johansens, but above all else we’re driven to provide the best service to our many hotel clients.
We are constantly training and developing the talent we have to make sure our team are ahead of the game and always feeding their thirst for knowledge. For us, we really believe that our passion and enthusiasm are an integral part of the Journey service.
Some of our clients
We’re proud to work with an impressive collection of luxury and boutique hotels, in the UK and Ireland. Here are just a few of our clients.
Some of our clients
The team are very creative and extremely knowledgeable professionals who understand how the hotel industry works. We highly recommend Journey and look forward to working with them on future projects.Amber Virani, Marketing Manager at The Arch London